Business analysis & documentation
Turning business needs into clear requirements, and documenting how existing systems actually work.
Context
Projects rarely fail on code alone; they fail on unclear requirements and on systems whose logic lives only in a few people's heads. Before a rebuild, a modernisation or a handover, someone has to write down what the system does and what the business really needs.
Approach
Interviews with the people who use the system, analysis of the existing code and data, and process models (BPMN, UML) that both developers and business stakeholders can read. Requirements are broken down into user stories with acceptance criteria, and the documentation is kept where the team already works.
Outcome
Shared understanding between business and IT, fewer surprises during development, and systems that can be handed over.