03
Refugee management system
Government PlatformICZ
Government project for the Czech Republic. A complex system for managing refugee-related processes and information.
schematic / maprefugee-management-system
01
Context
A public-sector system handling sensitive personal data under real time pressure, used by caseworkers who cannot afford an interface that slows them down.
02
Approach
Role-based access control, strict data protection boundaries and an audit trail were designed in from the start rather than bolted on. The front end was deliberately plain and fast: dense forms, keyboard-friendly flows, no decoration that costs a click.
03
Outcome
A production system supporting real administrative work, built to meet public-sector security and data-protection expectations.
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